Our Services in the Caribbean
The Caribbean, a region known for its cultural diversity and vibrant economy, is experiencing rapid advancements in telecommunications, cloud computing, and data center infrastructure. Key locations like Jamaica, Puerto Rico, the Dominican Republic, Trinidad and Tobago, Barbados, the Bahamas, Cayman Islands, and Netherlands Antilles are leading the way in technological innovation and digital transformation.
As businesses expand across the region, the demand for reliable remote hands services and IT support continues to grow. At Smart Hands, we provide comprehensive data center support, network deployments, and field services, helping companies efficiently manage their IT operations. Our local teams of skilled engineers ensure seamless hardware installations, troubleshooting, equipment logistics, and IT infrastructure management. With our 24/7 remote assistance and tailored service agreements, we enable businesses to operate with confidence, minimizing downtime and optimizing performance.
Remote Hands ⎪ Field Services
We handle a broad range of tasks, including rack deployment, power cycling, hardware installations, and device relocation within racks or data centers. Our experienced field engineers ensure seamless execution and maintenance.
Deployments | Rack and Stack
Our team manages equipment unboxing, handling, inventory, and rack setup. We simplify remote deployments, ensuring everything runs smoothly with the support of an on-site Project Manager and experienced engineers.
Data Center Relocation
We manage the full process of relocating data center equipment, from unmounting and inventorying to transportation and reinstallation. Our coordinated team ensures a seamless and efficient migration process.
Equipment | Logistics
We provide end-to-end equipment logistics, including disposition, transportation, and compliance with local customs. From warehouse dispatch to delivery, we handle all steps, ensuring smooth transitions and adherence to regulations.